Services - Comparison Shops

Knowing you competition is crucial to your success. Collecting that information can be difficult and time-consuming. We can build a program that will collect the information you need quickly and present it in an easy to understand format.

How Comparison Shops Work

I-Spy Shoppers visit your competitors, asking questions, collecting information and checking prices. Then they report their observations helping you discover:

• How your competitors approach and interact with customers
• If your competitors are talking about your company, and what they are saying
• What your competitors charge for similar products or services
• Or almost anything else you may need to know!

Creating Your Comparison Shop Program

I-Spy's comparison shop programs are customized to meet your needs. Whatever your areas of interest may be, we can help you find out what is happening behind your competitors doors. Whether it's a random spot check or visits at regularly scheduled intervals, we can help.

Our shoppers can even make phone calls and visit your competitors' web site to capture an overall picture of their total customer experience. Your comparison shop program is designed to be flexible to your changing needs as your business grows.

Customized & Flexible

Everything from the information we collect to when a shopper visits is tailored to get you the most useful information possible.

Plus, when your business needs change your comparison shop program will too. We purposely designed our program with flexibility in mind, including:

• Updating the information we collect
• Changing the focus of the program
• Having various evaluations for different purposes
• Adjusting the frequency of the visits
• Adjusting the day and/or time of the visits

Current

What good is old data? We minimize the time between the shopper's visit and when you receive the results. This quick turnaround allows you to take action in a timely manner.

Convenient

We work closely with you to design a program to get the insight you need to understand your competitive environment. Once the set-up is complete, we do all the work of collecting your information. You can review the information and take appropriate action to improve your position in the market.

You can access your information in two ways:
First, results of the individual visits are sent to you as soon as they are reviewed and approved.
Second, individual visit results and reporting tools are available 24/7 through our easy to navigate website.

Why We Are Different

• In-house shopper relations - Some companies outsource the recruitment and scheduling of shoppers. We keep EVERYTHING in-house, including working closely with our shoppers. This allows us to have a better idea of who is collecting your information and helps us ensure we get the best results possible.
• We understand business - Being business owners ourselves, we understand your day-to-day concerns and can tailor a program to fit your needs.
• We are local - Living and working in our core territory of Eastern Nebraska / Western Iowa gives us the ability to recruit and maintain more shoppers in this region. More shoppers provide a more complete view of your competitive landscape.

How To Get More Information

Getting more information is simple. With a quick phone call to 402-502-0579, ext 10 (888-748-2759, ext 10 – toll free outside of Omaha) we will set up a no-obligation meeting to talk about the information you need to gain a better understanding of your competitors and discover what they are doing that may impact your bottom line.

Or, if you prefer, fill in the short form on our "Contact Us" page and tell us a little about your situation. We will get in touch with you within two business days to arrange a time to meet.